"I Got Shanghai'ed By HSBC"
The GM Card® Review
Written by: joseph9 on 2009-01-28
Overall Satisfaction
Customer Service
Rewards
Account Management
Delivery Time
joseph9's review: 
They pretended to initiate a dispute on my behalf with a shady alarm company. They allowed the alarm co to continue charging me after I instructed HSBC not to. They gave me a phony fax number to send my alarm contract to (I have this on tape). They ignored my written notification of a dispute. They refused to close my account until I told them I was recording our call ( I have this on tape). They attacked my credit score to get even. GM card Live and learn
They pretended to initiate a dispute on my behalf with a shady alarm company. They allowed the alarm co to continue charging me after I instructed HSBC not to. They gave me a phony fax number to send my alarm contract to (I have this on tape). They ignored my written notification of a dispute. They refused to close my account until I told them I was recording our call ( I have this on tape). They attacked my credit score to get even. GM card Live and learn
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Disclaimer: This content is not provided by Capital One Bank (USA), N.A.. Any opinions, analyses, reviews or recommendations expressed in this article are those of the author's alone, and have not been reviewed, approved or otherwise endorsed by Capital One Bank (USA), N.A.. Review content is powered by Finance Globe.
