Tribute® Gold MasterCard® Credit Card Review
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Written by: brian on 2007-08-09

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brian's review: Callout Comment I have had this card for a little over three months now. I have used it twice. I just received a statement in the mail that I am over my limit. I was a charged a fee, and when I went to pay the bill it would not accept my payment due to the fact of the system being down. When I called customer service to speak to a rep. I received someone on the other end with a broken English accent who I could not understand. He told me he would waive the 14.95 phone fee (b*llsh*t anyway) but I needed to give him a check number. So when I called back to give him the check number another broken English accent answered and said they could not take the payment at this time due to a system malfunction. I told them your card s**ks and you do not know what customer service is. They hung up on me. So I called back a third time after relaxing a little bit and spoke to another broken English speaking person who told me I could not pay my bill at this time because the system is down. I told him it is due in two days and he told me to western union the payment.

Bottomline**** the card is horrible, the service is horrible, the payment processing is horrible, and I'm sure I will be hit with another late payment that is not my fault but there is nothing you can do about it.

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