"This Is Wrong"
GM Flexible Earnings Card Review
Written by: marie on 2007-05-12
Overall Satisfaction
Customer Service
Rewards
Account Management
Delivery Time
marie's review: 
I transferred a balance from another card to this one that had a 0% finance charge. They never sent me a bill, either by regular mail or by e-mail. A month later I called to find out why I hadn't gotten a bill and they told me that the bill hadn't been sent out yet and that I would get it within a week. I registered online to pay and made a very large payment even before I got my first bill. A week later I tried to use the card and it was declined. When I called to find out why it was declined, they said I had never paid my bill from the month before. I told them that I hadn't gotten a bill and I called about it and they told me the bill hadn't even been sent out yet. They charged me a late fee and raised my finance charge from 0% to 17 1/2%.
I did file a formal complaint with my State Attorney General and we'll see what he does about it. Needless to say I closed the account and I'm warning you... Don't be taken in by those 0% come-ons. In this case they made sure I would be late with my very first payment so I would accrue high finance charges.
I transferred a balance from another card to this one that had a 0% finance charge. They never sent me a bill, either by regular mail or by e-mail. A month later I called to find out why I hadn't gotten a bill and they told me that the bill hadn't been sent out yet and that I would get it within a week. I registered online to pay and made a very large payment even before I got my first bill. A week later I tried to use the card and it was declined. When I called to find out why it was declined, they said I had never paid my bill from the month before. I told them that I hadn't gotten a bill and I called about it and they told me the bill hadn't even been sent out yet. They charged me a late fee and raised my finance charge from 0% to 17 1/2%. I did file a formal complaint with my State Attorney General and we'll see what he does about it. Needless to say I closed the account and I'm warning you... Don't be taken in by those 0% come-ons. In this case they made sure I would be late with my very first payment so I would accrue high finance charges.
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Disclaimer: This content is not provided by Capital One Bank (USA), N.A.. Any opinions, analyses, reviews or recommendations expressed in this article are those of the author's alone, and have not been reviewed, approved or otherwise endorsed by Capital One Bank (USA), N.A.. Review content is powered by Finance Globe.
Disclaimer: This content is not provided by Capital One Bank (USA), N.A.. Any opinions, analyses, reviews or recommendations expressed in this article are those of the author's alone, and have not been reviewed, approved or otherwise endorsed by Capital One Bank (USA), N.A.. Review content is powered by Finance Globe.
