"Good Card For Bad Credit"
Continental Finance MasterCard® Review
Written by: mannie on 2007-01-11
Overall Satisfaction
Customer Service
Rewards
Account Management
Delivery Time
mannie's review: 
I have no problem with the card they are doing a good job as far as reporting to the bureaus which helps build a good credit score/rating. My problem is there call center customer service reps they lack professionalism and have no enthusiasm in them. They sound very bored and will talk to like they are resighting a poem. They tend to repeat themselves over and over. The other day one of the supervisors offered to cancel my card this left me wondering if they really want the company to be in business. That probably explains why they sound bored. Please do your business online on bill payments etc but don't waste your time calling. I am very disappointed, I think they have the worst customer service.
I have no problem with the card they are doing a good job as far as reporting to the bureaus which helps build a good credit score/rating. My problem is there call center customer service reps they lack professionalism and have no enthusiasm in them. They sound very bored and will talk to like they are resighting a poem. They tend to repeat themselves over and over. The other day one of the supervisors offered to cancel my card this left me wondering if they really want the company to be in business. That probably explains why they sound bored. Please do your business online on bill payments etc but don't waste your time calling. I am very disappointed, I think they have the worst customer service.
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Disclaimer: This content is not provided by First Bank of Delaware. Any opinions, analyses, reviews or recommendations expressed in this article are those of the author's alone, and have not been reviewed, approved or otherwise endorsed by First Bank of Delaware. Review content is powered by Finance Globe.
Disclaimer: This content is not provided by First Bank of Delaware. Any opinions, analyses, reviews or recommendations expressed in this article are those of the author's alone, and have not been reviewed, approved or otherwise endorsed by First Bank of Delaware. Review content is powered by Finance Globe.
