"HORRIBLE ON-LINE SERVICES!"
Tribute® Gold MasterCard® Credit Card Review
Written by: mary on 2007-02-18
Overall Satisfaction
Customer Service
Rewards
Account Management
Delivery Time
mary's review: 
I received my Tribute Mastercard 1 month ago and have tried REPEATEDLY to make a payment on-line. After FINALLY locating the online payment page, I tried to make my payment by first establishing a password. For some reason, I keep receiving a message that states my credit card number is "NOT RECOGNIZABLE"!!! I don't understand how I am supposed to pay my credit card on-line if my card/account isn't even recognized. Additionally, how in the world am I supposed to be able to manage my account if I cannot monitor any purchases that have been made with my card? I have tried to contact someone by telephone to get the on-line information I need but NO ONE SPEAKS ENGLISH!!! I've had it - I will cancel my card tomorrow morning.
I received my Tribute Mastercard 1 month ago and have tried REPEATEDLY to make a payment on-line. After FINALLY locating the online payment page, I tried to make my payment by first establishing a password. For some reason, I keep receiving a message that states my credit card number is "NOT RECOGNIZABLE"!!! I don't understand how I am supposed to pay my credit card on-line if my card/account isn't even recognized. Additionally, how in the world am I supposed to be able to manage my account if I cannot monitor any purchases that have been made with my card? I have tried to contact someone by telephone to get the on-line information I need but NO ONE SPEAKS ENGLISH!!! I've had it - I will cancel my card tomorrow morning.
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Disclaimer: This content is not provided by First Bank of Delaware. Any opinions, analyses, reviews or recommendations expressed in this article are those of the author's alone, and have not been reviewed, approved or otherwise endorsed by First Bank of Delaware. Review content is powered by Finance Globe.
Disclaimer: This content is not provided by First Bank of Delaware. Any opinions, analyses, reviews or recommendations expressed in this article are those of the author's alone, and have not been reviewed, approved or otherwise endorsed by First Bank of Delaware. Review content is powered by Finance Globe.
