"Great Customer Service "

Chase Slate® Review
Card Reviews
Comments
Add Your Own
About

Written by: patse on 2016-07-19

Overall Satisfaction Star Rating
Customer Service Star Rating
Rewards Star Rating
Account Management Star Rating
Delivery Time Star Rating

patse's review: Callout Comment I have a Chase Slate card and the customer service department has been amazing. I never got one bill so I did not make the payment. I called and explained the issue and they believed me and took the late fee off the balance. My interest rate never went up either.

2 Comments

Comment 1 by wanderer
Re: Great Customer Service User Icon on 2016-07-23

Remarks Good to know that Chase will work with us on situations such as you described.
Comment 2 by finance globe
Re: Great Customer Service User Icon on 2016-07-26

Remarks This was a good customer experience for you. I had similar experiences with them, they will work with their customers if there's a real issue.
Please login or register for free to view your stats, add reviews and card application results, or post comments.
Credit card reviews and comments are posted by user submission and do not warrant the opinions of Finance Globe.

Disclaimer: This content is not provided by Chase. Any opinions, analyses, reviews or recommendations expressed in this article are those of the author's alone, and have not been reviewed, approved or otherwise endorsed by Chase. Review content is powered by Finance Globe.