Should credit card companies be able to make you use arbitration?

[scribbler]

A class action lawsuit was given another chance today by the US Appeals Courts which was challenging the way some banks make their credit card customers settle complaints against them via arbitration and do not allow the option of the courts.

Named in the case are Bank of America, Capital One, JPMorganChase, CitiGroup, Discover, HSBC and more. American Express and Wells Fargo are also cited as having the same kind of practices.

You can read more in a Forbes article. (I did try to link it but it wouldn't work, but it's there at forbes.com). Does not being able to take them to the courts make them above the law or is it a benefit of living in the land of the free?

What'd you think, should they be able to do that or not?

[alpha]

I think there are a number of companies, including these credit card ones I guess, who put in their contracts that you have to go to arbitration instead of directly to court. Since they're not forcing you to take their card, it seems like something you're agreeing to when you sign up. The question is whether there are any cards that don't require arbitration, or whether you can go to court later if arbitration doesn't work.
I think there are way too many people going to court for one thing or another, so some other avenue to settle disputes might be better.